1. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition. We offer free return shipping, no restocking fees, and no final sale items. For more details, see our Return and Refund Policy.

2. How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery takes 5 to 8 business days after shipment.

3. Do you ship internationally?

Currently, we ship only within the United States.

4. How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal.

6. Can I change or cancel my order?

Please contact us as soon as possible at erweout@gmail.com or (208) 437-7368. We will do our best to assist but cannot guarantee changes once the order is processed.

7. What should I do if I receive a damaged or incorrect item?

Contact us immediately with your order details and photos of the item. We will arrange a replacement or refund.

8. How can I contact customer support?

You can reach us by email at erweout@gmail.com or phone at (208) 437-7368 during business hours, Monday to Friday, 9:00 AM – 6:00 PM PT.